Metro By T Mobile Reviews

Metro by T-Mobile offers several methods for making payments. Customers can make a one-time payment online, securely deducting the payment automatically from accepted debit and credit cards. This service is available at no cost. To add a card for payment, customers need to provide the name as it appears on the card, card number, expiration date, CVV, and ZIP.

In addition to online payments, there are alternative methods available. Customers can pay by phone by calling 888-8metro8 (888-863-8768) or dialing *611 from their Metro by T-Mobile phone. Payments can also be made in-store.

For convenience, customers can save a payment method from their account. They need to select the My Account drop-down menu, select Profile, then select + Add Payment Method. After entering the payment method details and accepting the Terms & Conditions, they can select Submit to save the payment method..

Metro by T-Mobile offers prepaid phone plans. The plans start at $30 per month for unlimited calling and texting with 2 GB of data. The plans go up to $60 per month for the Unlimited Plus plan for a single line. There are also options for multiline discounts beginning at $100 for four lines. There are three unlimited plans to choose from ranging from $40 to $60.

For home internet customers, the monthly price is $50 a month with AutoPay. The price is $55 a month without AutoPay. After a January 2024 price increase, T-Mobile Home Internet is now $60 a month with AutoPay. The price drops to as low as $40 a month for T-Mobile voice customers.

There are also various deals available such as the iPhone 12 with 5G for $99.99, a line with all the data needed for $25/mo., and 4 lines for $100/mo. Plus, there are 4 FREE Samsung Galaxy 5G smartphones. There are also no activation fees for select phones in-store and online.

Please note that all prices and offers are subject to change and it's always best to check the official website for the most accurate and up-to-date information..

Metro by T-Mobile has a Return Policy that allows customers to return a Device or accessory within 14 days of the purchase date for in-store purchases or postmarked 14 days from delivery date for online purchases of the original Device. For a T-Mobile 5G Gateway, the return period is within 60 days of the purchase date. The Device must be returned with the receipt, in its package, with all contents, undamaged and in good working condition, with no material alterations to the Device’s hardware or software. Returns must be made at the store where the device was purchased for in-store purchases and using the return slip included in the box for online purchases. All returns must be made for reasons outside of warranty issues. Refunds will be less any rebates received and shipping costs. Certain promotional offers may require you to return all items you received with your Device and could cause you to become ineligible for any promotional discounts. There are no returns, refunds, or credits for prepaid service fees, monthly service, application download, add-ons and other fees. Return Policy is for new device activations only. Device upgrades are non-refundable and non-returnable, but may be covered by a limited manufacturer’s warranty, if applicable. There are no returns, refunds, or credits for any other item not listed above. If you’re not 100% satisfied with a purchase, they offer a money-back guarantee with their Return Policy. The product must be returned by mail within 14 days of delivery if it was bought online, or returned in store within 14 days if it was purchased in store. It must also meet these criteria: In "like new" condition, In Original packaging with accessories, Not a device upgrade.

As for the Shipping Policy, Metro by T-Mobile offers Free 2-day shipping when you buy online. There are no activation fees on select phones in-store..